Coventry Building Society to axe debit cards for these account holders

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Coventry Building Society to axe debit cards for these account holders

Postby dutchman » Fri Jul 05, 2019 2:34 pm

The change will affect more than 30,000 customers

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Coventry Building Society is to stop providing debit cards and overdrafts to existing customers in a decision that will come into effect on September 10.

The society currently provides debit cards on the three accounts in its MoneyManager range - MoneyManager (Debit Card), Telephone MoneyManager (Debit Card) and MoneyManager (Coventry First).

A spokesman for Coventry Building Society said: “Providing current account facilities on a savings account is increasingly costly and complex to do for the small number of members who use them, and is out of step with our straightforward business model of providing great value mortgages and savings."

The society will not close any accounts, the debit cards will be replaced by ATM cards so cash withdrawals can still be made and direct debits and standing orders will continue to operate as normal.

If you do use the current account facilities on your savings account, you will need to make arrangements before they are removed in September.

The Coventry Building Society spokesman added: "While it has been a difficult decision to make, we’ve done it with the best interests of our membership as a whole and are doing all we can to make the change as straightforward as possible, including signing up to the Current Account Switching Service.

"Mostly, the people that would be affected have been notified by letter or are due to receive one.

"As always we're here to help our members and anyone who wants to talk to us can give us a call or visit one of our branches."

You can contact the Customer Service Centre on 0800 121 8899 or visit the Coventey's website.

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I didn't even know they had any debit cards! :shock:
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dutchman
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Re: Coventry Building Society to axe debit cards for these account holders

Postby rebbonk » Fri Jul 05, 2019 3:47 pm

Social media has been awash with disgruntled customers. I suspect a lot of that unhappiness will turn into leaving customers.
Of course it'll fit; you just need a bigger hammer.
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