Freezing pensioners huddle in ‘warm rooms’ after Starmer’s winter fuel blow
The first signs of green shoots and warmer temperatures are welcomed by pensioners in Selly Oak, Birmingham, relieved to get some reprieve from the cold.
Unlike the vast majority of households who have long forgotten about the energy crisis, people here are still living it.
“Especially being on my own, it is hard at times,” says Myra Kemp, a 73-year-old pensioner.
“That’s why I go out with my free bus pass round different places on the bus, sometimes going to charity shops. Instead of being in the house, I’m in the warmth and I’m doing something.”
Kemp is one of millions of pensioners who took a £300-a-year hit when Rachel Reeves scrapped the winter fuel payment last July, the timing of which couldn’t have been worse.
Energy costs have been steadily rising since the controversial policy change, with regulator Ofgem confirming last month that gas and electric bills will jump from £1,738 per year to £1,849.
“I feel betrayed,” says Sue Wiseman, 73. “A lot of us now are thinking we might as well have voted for Nigel Farage. You think ‘well, he is a buffoon’ but the thing is he has got some truths whereas Starmer led us up the garden path.”
Wiseman and Kemp are among the many pensioners struggling to afford energy bills who visit the Brandwood Centre for Warmth every week.
It is one of 350 such warm spaces that have opened since 2021 across the UK, typically expanding existing community centres with funding from gas network supplier Cadent.
The rise of warm centres is an eerie nod to the 2010s when the number of Britain’s food banks mushroomed into the thousands.
For Brandwood’s pensioners, the centre is a lifeline. Pat Watson, its manager, has run the community space for more than two decades but started offering it specifically as a warm space at the height of the energy crisis. She has been taken aback by the many pensioners still struggling with their energy bills and coming to her for help.
“I can’t believe the influx of elderly people,” she adds. “After 20-odd years of being here, I was quite shocked by it. This is really problematic for them. They’re really struggling. It’s great they’re coming here but it is shocking how many now use the Centre for Warmth. We’ve had a few people say, ‘We would not be here if the centre wasn’t here.’
“You just feel sad about it.”
These scenes are playing out across the country, says Phil Burrows, from Cadent, who has overseen the rollout of warm spaces and has observed a clear rise in demand from pensioners over the past year. Burrows blames the winter fuel payment cuts and rising heating bills.
“They’re using it more and more and at key times to make sure they’re not using their energy at home,” he says. “They can’t afford it.
“With the changes in the winter fuel payment, there are certain people who sit above the threshold who just cannot afford it any more. They are massively impacted. With the energy price cap and the 6.4pc increase [in bills] – if you’re struggling to live, they’re huge numbers.”
At the Brandwood Centre, the proud pensioners find it uncomfortable to let on they are struggling. Often they only admit it when sitting across from Donna Read, the space’s benefits and debt adviser, with energy bills featuring prominently in the conversations.
“Until I shut this door and people have sat down and started to tell me what they need help with, you wouldn’t know,” she says. “After people are in tears. There has been a huge increase in people suffering ill mental health – both pensioners and younger families.”
Such pressures mean many have come to regard heating as a luxury. Margaret Clay, 77, [pictured] comes to the centre twice a week and keenly felt the loss of her winter fuel payment.
“It does make a difference,” she says, but adds she still considers herself fortunate that she can at least afford to put the heating on for short bursts.
“I just sit with my duvet [when it gets too cold],” says Clay. “And I don’t do my washing as much as now.”
