Tue Sep 24, 2013 10:19 am
Madonna's 'MDNA World Tour' Blu-ray has been recalled in the US due to an "error in manufacturing".
Fans complained that the sound and visual quality of the tour DVD was substandard, prompting Interscope Records to concede that the 5.1 audio had been compromised.
"Due to an error in manufacturing that has compromised the 5.1 audio in the US, a full recall of the Blu-ray disc will be issued in the US. No other markets will be affected. We apologise for this inconvenience," the label said.
For fans in other areas experiencing issues, it added: "Interscope Records would like to make consumers of Madonna's 'MDNA World Tour' Blu-ray disc aware that the concert will be seen at its most optimal quality by properly adjusting the settings on your television to 'Normal/Movie' mode rather than 'Dynamic/Enhanced' mode.
"Older Blu-ray players or those without a firmware upgrade may experience glitches when navigating the Blu-ray menu. Follow the manufacturer's instructions to upgrade firmware."
The 'MDNA World Tour' home video debuted at number one on Billboard's Music Video Sales chart last week after selling 11,000 copies.