Shop owners' heartbreak over City Centre South scheme as some face closure
Posted: Fri Nov 04, 2022 10:33 pm
"I have no choice but to close down"
Shop owners have been left 'heartbroken' over a redevelopment scheme, with many forced to relocate to other areas in the city - and some are even shutting down their business for good. The City Centre South development is a major £450m regeneration project in the city centre.
The 12-year long project will see hundreds of new flats, affordable homes and retail space replace buildings at the City Arcade, Bull Yard, Market Way, Shelton Square and Hertford Street. Demolition is expected to begin next autumn.
This means dozens of shop owners in the area will have to leave the area. However, some independent retailers in the area say they are facing crisis.
CoventryLive has spoken to businesses affected by the City Centre South development.
Donna, owner of the Tomlinson Flower Company, is worried about losing her customer base when she leaves the area. Rent elsewhere is also much more expensive, she said.
The retail space on offer after the City Centre South scheme is also too costly for her - along with what she says is a waiting time of five years to apply. She is unsure where her business will end up, and said she has not been offered any help.
Donna told CoventryLive: "It would be a minimum of five years before there is an available space in a new development for the City Centre South scheme. So where are we supposed to go between that time to continue trading?
"And the available units are just way out of price range. No one has ever been in here to talk to us and offer help.
"It is worrying. It's been ongoing for 10 years and it's been in the making.
"We knew eventually it would happen. There's not that much help or anywhere else that is available.
"Where do we go to? There are units available outside of town, but we have a good client base in the city centre.
"They're coming in asking us where we are going, and hope that we stay in town. Once you move and start somewhere else, you're really starting again from scratch."
Many businesses were struggling to stay afloat during the pandemic due to the lockdown - and some had to even eat into their savings. James Coote, one of the Managing Directors of Escape Games, said his shop suffered when Covid-19 hit.
And now, they are facing another hurdle with the project and will have to relocate. However, James said the rent they have been offered elsewhere is nearly double what they are paying now.
Without higher expenses and less revenue coming in, James said they may have no choice but to close down the shop for good. He told CoventryLive: "We're going to have to find somewhere to move to. Before the pandemic would not be a considerable issue as we had a reasonable amount in our bank.
"We were quite comfortable. If we had to move at any point before the pandemic we would have had the funds to do so.
"The government paid for two-thirds of our rent over two years, but we had to find a third of our rent with no revenue. So we had to close for two years which meant we had to empty our savings to stay open.
"We come back from the pandemic and they announced they're going to be destroying a third of the city centre. If they provided like-for-like, a place with equivalent rent and size, that wouldn't have been a major issue.
"The places they're offering to us are twice our current rent. Which means we have to find a significantly more rent deposit and three months' rent upfront. We're looking at a shortfall of £10,000, which is not easy to manufacture when we're suffering through one of the worst hits to our economy that we've seen in our lifetime."
Some retailers are worried about the uncertainty ahead because they have not been given a set date to pack up and relocate. They worry this could affect their stock and customers as they are unable to plan for the future - if for example, they decide to close down the business.
Ahmed, who works for his aunt's shop Skud Clothing, is urging the council not to leave shop owners in the dark and give them more clarity on when they can vacate the area. The shop has been running at Coventry's City Arcade for 22 years.
Ahmed told CoventryLive: "No one has come to talk to us and speak about opportunities to move to other locations. Christmas is coming up, how much stock do we buy? How do we run the business?
"There is no clarity on when we can leave. If there's clarity on when we can start clearing our stock and putting sales on. It's very disheartening because you can't run the business like that. When customers are coming in and asking where we're relocating, we can't tell them anything.
"When you're on a contract, you can't even move out the area so we'll just be waiting without knowing anything. We just want more clarity. We've been here 22 years.
"If I can't find a unit with similar rent, I'm going to have to close down. So what am I going to do with my stock?"
Nemat, owner of Tailor Quick Stitch, said he will be closing down his shop. He told CoventryLive: "It's very stressful. I was trying to look for somewhere else to rent and I couldn't find anywhere with the rent price I'm paying now.
"You can see this area is empty, there is no one. Since your business is down, you don't have enough money to go somewhere else.
"We don't have a lot of benefits from this property to find the money and get another place. The other place is a lot more expensive so we have to close down.
"We don't have a choice, there is nowhere we can go. The other shops who had the money found somewhere else, but we didn't have any choice so we stayed."