Bosses are hoping for smooth service after issues in previous yearsDetails of Coventry’s Christmas bin collections have been announced.
There will be no household bin collections the week after Christmas but in the week leading up the 25th residents will receive an “extra collection”, the city council said.
The only exception is Christmas day itself, with residents who normally have their collection on Friday instead receiving a collection on Monday, December 28.
As December 28 is a non-working day for regular waste collection staff, the city council will rely on volunteers and temporary agency staff.
The use of agency staff has been problematic over the past two Christmases with some not turning up to work, leading to missed collections and criticisms of a “disastrous” service.
However the council’s head of waste Sarah Elliott said a number of agencies have been used this Christmas to provide temporary staff, with many already embedded into the council’s waste collection team having been used during the coronavirus pandemic.
And that could “reduce risk”, she said, as she hopes for a smooth service over Christmas and New Year.
Household bin collections will resume from January 4, with two additional recycling bags to be collected. Elsewhere, garden waste collections will be suspended from December 14, before returning in mid-January.
Bin collection calendars will be sent out on November 30, with additional recycling bags to follow.
Last year there were issues with some resident not receiving their recycling bags. A change has been made to have them delivered by Royal Mail “in the hope of not having the issues of last year”, Ms Elliott said.