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Coventry City Council switches bank - all you need to know about changes to your payments

PostPosted: Thu Sep 22, 2016 2:53 pm
by dutchman
Change starts from October 1 and comes as part of 'ongoing improvements'

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Coventry City Council have announced they are switching their banking services as part of "ongoing improvements."

In a press release, the council confirmed they were opting to change from HSBC to NatWest.

The change, which starts from Saturday, 1 October, may affect local residents' payments.

From 1 December 2016, Coventry City Council's HSBC Bank accounts are being closed so customers will be unable to make payments to them.

Switching banking services affects all Coventry City Council bank accounts into which payments are made - including Council Tax, Business Rates, Commercial Rents and other debts.

Council bosses say, if you need to change the bank account information you hold for making payments to Coventry City Council, you should do so straightaway through your own bank, either online or through a branch.

Customers who make payments to Coventry City Council by direct debit don’t need to do anything.

The council says: "We apologise for any inconvenience this may cause and thank you for your co-operation."

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