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Lloyds customers hit by card problems

PostPosted: Sun Jan 26, 2014 7:39 pm
by dutchman
Lloyds Banking Group says some Halifax, Lloyds, Bank of Scotland and TSB customers are having problems using ATMs and debit cards.

A spokesperson for the bank group said it was aware of the problem and hoped to have the issue resolved shortly.

Not everyone who has tried to use their cards has had problems, and online customers have been unaffected.

Paul Pester, chief executive of TSB - which is being split off from Lloyds - tweeted an apology.

He said "My apologies to TSB customers having problems with their cards. I'm working hard with my team now to try to fix the problems."

Lloyds Banking Group is the largest retail UK bank.

UK banks have suffered a series of IT problems over the past few years. In December, an estimated 750,000 customers at the Royal Bank of Scotland group were unable to use their credit and debit cards for several hours following an IT glitch.

:bbc_news:

Re: Lloyds customers hit by card problems

PostPosted: Sun Jan 26, 2014 10:57 pm
by rebbonk
Get in there tomorrow morning and switch your accounts. Let the banks know that you won't accept this slack service. :fuming:

Re: Lloyds customers hit by card problems

PostPosted: Mon Jan 27, 2014 7:41 pm
by dutchman
Lloyds is due to be floated on the stock exchange in the summer and there's a chance existing customers will receive preference for share allocations. So it's better to hang on to any account held there until then.