The FIRST patient is examined within the hour, is x-rayed the same day, and has a time booked for surgery the following week.
The SECOND sees his family doctor, after waiting 3 weeks for an appointment, then waits 8 months to see a specialist, then gets an x-ray, which isn't reviewed for another week, and finally has his surgery scheduled for 3 months from that date.
Why the different treatment for the two patients?
Spoiler:
